FAQ

1. Where do you ship from?

We work with trusted fulfillment partners to ensure your products are delivered efficiently and on time. Depending on the item and your location, your order may be shipped from one of our international or domestic warehouses to ensure the fastest possible delivery.

2. How long does shipping take?

Delivery times vary by location and product. Please allow 7–14 business days for most orders to arrive. You’ll receive a tracking number via email as soon as your item ships, so you can follow it every step of the way.

3. Do you offer order tracking?

Yes! As soon as your order ships, you’ll receive an email with a tracking number and link to track your package in real time.

4. What if I need to change or cancel my order?

We begin processing orders quickly after they’re placed, so if you need to make a change or cancellation, please contact us within 12 hours of placing your order. Once the order has been processed, we are unable to make changes.

5. What is your return policy?

We want you to be completely satisfied. If there’s any issue with your order (defective item, wrong product, etc.), please contact us within 7 days of delivery and we’ll be happy to assist you.
Note: Due to the nature of some tech accessories, returns for reasons other than defects may not be eligible unless unopened and unused.

6. Why did I receive only part of my order?

To ensure faster delivery, some items may be shipped separately based on availability and warehouse location. Don’t worry — the rest of your order is on the way!

7. Do you offer warranty on your products?

We stand behind the quality of our products. Most items come with a 30-day guarantee against manufacturing defects. If you encounter any issues, please reach out to us and we’ll make it right.

8. How can I contact customer support?

We’re here to help! You can reach our support team at [your email address] or through our contact form. We typically respond within 24–48 hours on business days.

9. Are your tech accessories compatible with all devices?

Each product page includes compatibility details. If you're unsure about a specific item, feel free to reach out and we’ll be happy to help you choose the right product for your setup.